Privacy Policy
Privacy Policy
Effective Date: 24 June 2026
At Prolac Paints, we value your privacy and are committed to protecting the personal information you share with us through our website, enquiries, and business interactions. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us for product, service, or business-related enquiries.
1. Information We Collect
We may collect the following types of information when you interact with our website or contact us:
Personal Information
- Name
- Email address
- Phone number
- Company name
- Address or location details
- Any information you provide through enquiry forms, email, or phone communication
Non-Personal Information
- Browser type
- Device information
- IP address
- Website usage data
- Cookies and analytics data
2. How We Use Your Information
We may use the information collected to:
- Respond to your enquiries and requests
- Provide product information, quotations, and business support
- Improve our website, services, and user experience
- Communicate regarding products, supply requirements, and support services
- Maintain internal business records
- Comply with legal or regulatory requirements
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
- Service providers who support our website, communication, or business operations
- Trusted business partners or vendors when required to fulfill your enquiry or request
- Legal or regulatory authorities if required by law
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, disclosure, or loss. While we strive to use commercially acceptable means to protect your data, no method of online transmission or storage is completely secure.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience. By using our website, you consent to the use of such technologies where applicable.
You may choose to disable cookies through your browser settings, although some website features may not function properly as a result.
6. Third-Party Links
Our website may contain links to third-party websites, brand websites, or external resources. We are not responsible for the privacy practices, content, or security of those external websites. We encourage users to review the privacy policies of any third-party sites they visit.
7. Your Rights
Depending on applicable laws, you may have the right to request access to, correction of, or deletion of your personal information. To make such a request, you may contact us using the details provided below.
8. Retention of Information
We retain personal information only for as long as necessary to fulfill the purpose for which it was collected, to maintain business records, or to comply with legal obligations.
9. Updates to This Privacy Policy
Prolac Paints may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with the revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or the way your information is handled, please contact us:
Prolac Paints
Email: sales@prolacpaints.com
Website: prolacpaints.com